Real Humans, Real Help
No chatbots. No auto-responses. Just people who understand dating app frustration and actually give a shit about helping you succeed.
How Can We Help?
Choose the best way to reach us. We respond to every message, usually within hours.
Our Response Time Promise
We're a small team that actually cares. When you message us, you're talking to people who use dating apps, understand the struggle, and genuinely want to help you succeed.
Quick Answers
Before you reach out, these might help:
How do I cancel my subscription?
Open the app → Settings → Subscription → Cancel. Takes 10 seconds, no questions asked.
Is my data really private?
Yes. Your photos never leave our secure servers. We don't sell data. We make money from subscriptions, not your information.
The app isn't working properly
Try force-closing and reopening. If that doesn't work, email niklas@upmatch.net with your device info.
I have a feature idea
We love those! Email niklas@upmatch.net. We've implemented dozens of user suggestions.
Still need help?
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